help

Do you have a question for the ArtCommons team?

First, read a Help-Topic below for information tailored to help you. If you're unable to find what you're looking for, contact us.

For the buyer.

VISIT A SHOP DIRECTLY! USE THE CONTACT FORM PROVIDED IN EACH SHOP TO "ASK A QUESTION" AND CONNECT WITH THE SHOP MERCHANT.

ArtCommons is a venue for talented independent creative individuals who run their own shops. Each shop merchant has a hand in creating their items for sale; they stock and price items, process orders and ship each order by a tracking number.

Use Order Status with your tracking number or contact the shop merchant directly for information about an order you have already placed.

"Sign-in" above to register as a member to gain online access to save your personal shopping wish-list.
 

About Merchant
Go to the shop to learn more about items and the merchant who made them. Read the Shop Policies on returns, shipping and delivery, etc. Visit Shop Reviews to use the 5 star rating system to support their work and review customer service.

PayPal Store Checkout
ArtCommons does not handle transactions between buyers and sellers, but instead partners with PayPal to provide secure eCommerce services. Items for sale can be purchased through the PayPal Store Checkout service using a verified PayPal Account or authorized credit card number.

Sales Transactions and Fees
All transactions are verified. At checkout, each shop completes a separate transaction to successfully manage your order(s). For each sales transaction, ArtCommons receives a 12% commission; PayPal receives no more than a 2.9% + $0.30 fee; PST/GST may be charged determined by each shop merchant); and a basic shipping charge may be added (calculated by each shop merchant).

“There are no up-front fees. We get paid a 12% commission once an item is sold.” – ArtCommons Team.
 

You can “shop to make a difference”. Refer to "Fundraise" below or go to about for more information on how ArtCommons is helping to change the face of commerce.

For more information visit the buyer page.

For the seller.

Read "sell" for a guide on how to "Create your Shop" and manage it. This resource will be refined regularly as shop merchants provide their feedback on process.

Schedule with ArtCommons to review your shop preparations so ArtCommons can build your shop for you. Receive support for as long as your shop is active.

"Sign-in" above to access and "Manage your Shop".

Refer to your "Welcome Email" for your username and password to sign-in. Save that email to refer back to in case you forget your login. (Log out to secure shop.)

You can email to request assistance by phone from ArtCommons.

Interested in sharing your story?

No need to register!

Email ArtCommons Editorial Team at editor@artcommons.ca to send in your stories or to arrange an interview at your location.

You are welcome to refer artists, designers, crafts people and vintage collectors that inspire you!

Interested in sharing in discussions?

No need to register to read and rate!

Visit "show." above for an outline of all active stories, exhibits and discussions. The "show." will update regularly, so visit often. Read and rate using the 5 star ratings system.

"Sign-in" above to register as a member in order to gain online access for things like saving your shopping "Wishlist".

"Leave a Reply" to add your comments to a story, exhibit or an item. Let ArtCommons know if you require assistance to make your first posting. Refer to your "Welcome Email" or "First Post" for your login username and password and save it to refer back to. (Log out to secure site.)

Email editor@artcommons.ca to send in your stories, letters and forum suggestions on how ArtCommons can support your community art project or college design class!

Interested in showcasing an exhibit?

ArtCommons is exploring ways to provide an online visual experience.

Visit "show." above for an outline of all active stories, exhibits and discussions. The "show." will update regularly, so visit often. Read and rate using the 5 star ratings system.

To showcase your work individually or as a group, contact to work with ArtCommons on your next online gallery exhibit.

Interested in fundraising?

Work with ArtCommons to help “change the face of commerce”.

Whether you are an artist or an existing shop merchant; an agency or independent cause, go to about for more information on how to raise funds at ArtCommons.

At ArtCommons you can “shop to make a difference”.

Contact ArtCommons to refer artists today!

Require technical assistance?

Email ArtCommons Network Support Team at support@artcommons.ca.

You can email a “request for a call back”.

You can report technical or security issues, including content errors or copyright issues.

For the Media and the Press.

For PRESS or to contact regarding a publication or copyright question, email the ArtCommons Editorial Team at editor@artcommons.ca.

Read ArtCommons Branding Terms of Use for more information on logo use and more.